Vendor Resources
Practical guidance to help your business succeed
From applying to responding to inquiries, here's what helps vendors make the most of TrueVendorConnect.
Prepare your application
- Gather your business registration and tax documents in advance.
- Have a clear, concise description of your products or services ready.
- List your typical customers so we can route inquiries appropriately.
Write a strong profile description
- Lead with what makes your business a good fit for beauty professionals.
- Be specific about product categories, brands and specialties.
- Keep language clear and avoid unverifiable claims.
Photograph your products well
- Use natural light and a clean, uncluttered background.
- Show packaging, labels and quantities clearly.
- Include a few lifestyle or in-use shots if available.
Set minimums and lead times
- Decide on a wholesale minimum order that fits your production capacity.
- Communicate realistic lead times up front to avoid disputes.
- Note any tiered pricing based on order volume.
Shipping and packaging basics
- Confirm which regions you can ship to nationwide or otherwise.
- Use packaging that protects products in transit.
- Share your standard shipping carriers and estimated transit times.
Respond to inquiries quickly
- Aim to reply to new inquiries within one to two business days.
- Ask clarifying questions early to move conversations forward.
- Keep a simple template ready for frequently asked questions.
Get ready for verification
- Have your business registration or LLC filing on hand.
- Locate your resale/wholesale certificate and EIN letter.
- Gather any professional licenses or insurance certificates that apply.
A note on verification and pricing
Verification is a separate, administrator-led review of your business documents—review our Verification Standards to understand what's required. Membership tiers and their features are outlined on our Pricing page; final prices are pending configuration.